TCRP Synthesis 37 Communicating with Persons with Disabilities in a Multimodal Transit Environment: A Synthesis of Transit Practice

TABLE 7
TECHNIQUES TO IMPROVE COMMUNICATION: EXITING A VEHICLE

 
Information Required Methods of Communication by Disability
Hearing Visual Cognitive
  Public address announcement Public address announcement Public address announcement
Identify the desired stop/station/terminal Visual display of announcement Auditory signal Automated announcements
Notify driver of desired stop Next stop display Automated announcements Destination card
Move to doorway Destination card Destination card Orientation and mobility training
Exit vehicle and reach platform Orientation and mobility training Orientation and mobility training  
  Assistive listening system Talking signs  
  Captioning Tactile pathways/maps  
  Detectable warning Detectable warning  
  Electronic signage    

    Note: Modified from Guidelines for Improvements to Transit Accessibility for the Disabled (Battelle 1992).


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