TABLE 3 TECHNIQUES TO IMPROVE COMMUNICATION: UNDERSTANDING THE TRANSIT SYSTEM

Information Required Methods of Communication by Disability Hearing Visual Cognitive   Adjustable volume telephones Auditory maps/sound maps Orientation and mobility training Learn routes, stops/station, and transfer points Automatic speech recognition system Automated voice message systems Simple text and graphics Learn schedules Speech-to-text (countertop device) Braille material Standard symbol Learn fare schedule and payment media Hearing aid compatible telephone Large print information Standard signage Learn special services and provisions Manual communication/sign language Orientation and mobility training Color coding   Printed media TTY Tactile maps Travel training Note: Modified from Guidelines for Improvements to Transit Accessibility for the Disabled (Battelle 1992).