TABLE 5 TECHNIQUES TO IMPROVE COMMUNICATION: ENTERING A VEHICLE

Information Required Methods of Communication by Disability Hearing Visual Cognitive   Smart cards Smart cards Smart cards Pay fare Signage and symbols Talking fare box Passenger training Locate and access the fare system Staff training Talking buses/trains Standard visual/audio signal Locate and move to proper boarding area Orientation and mobility training Staff training Staff training   Orientation cues Orientation and mobility training       Orientation cues   Note: Modified from Guidelines for Improvements to Transit Accessibility for the Disabled (Battelle 1992).