TCRP Synthesis 37 Communicating with Persons with Disabilities in a Multimodal Transit Environment: A Synthesis of Transit Practice

TABLE 6
TECHNIQUES TO IMPROVE COMMUNICATION: TRAVELING IN A VEHICLE

 
Information Required Methods of Communication by Disability
Hearing Visual Cognitive
  Directional signage Large print Passenger training
Comprehend announcements Assistive listening device Public address announcements Public address announcements
Respond to selected special announcements Sign language Auditory/visual display Destination card
Respond to emergency announcements Visual communication network Visual communication network Route card
  Orientation mobility training Orientation mobility training Orientation mobility training
  Visual display    

    Note: Modified from Guidelines for Improvements to Transit Accessibility for the Disabled (Battelle 1992).


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