TABLE 9 TECHNIQUES TO IMPROVE COMMUNICATION: CONNECTING TO OTHER TRANSPORTATION MODES

Information Required Methods of Communication by Disability Hearing Visual Cognitive   Orientation and mobility training Auditory pathway/acoustical finder Orientation and mobility training Identify correct connection vehicle Orientation cues Auditory maps Staff training Locate and move to proper boarding area Captioning Public address system Public address system Identify and move to vehicle doorway Route card Route card Route card Pass through fare control gate Smart cards Smart cards Smart cards   Staff training Staff training     Smart kiosk Tactile signs     Electronic signage       Visual signage     Note: Modified from Guidelines for Improvements to Transit Accessibility for the Disabled (Battelle 1992).