REFERENCES

1. Hunter-Zaworski, K. and M. Hron, Improving Bus Accessibility Systems for Persons with Sensory and Cognitive Impairments, FTA-OR-11-0007-93-1, Final Report for Office of Technical Assistance and Safety, Federal Transportation Administration, Prepared by Transportation Research Institute, Oregon State University, Corvallis, Ore., August 1993.
2. Ohio School for the Deaf, "301 Essential Signs Sign Language Book," Columbus, Ohio (undated).
3. Barrier-Free Design, General Instruction No. 1, CAN/CSA-B651-95, Canadian Standards Association, Toronto Ontario, September 1995.
4. Hunter-Zaworski, K. and C. Bricheux, Design for All: Ergonomic Guidelines for Information, TRB ITS-IDEA Project No. ITS-40, Oregon State University, Corvallis, Ore., Prepared for the Transportation Research Board, National Research Council, Washington, D.C., 1997.
5. Hunter-Zaworski, K. and C. Bricheux, Intercity Travel and the Deaf and Hard of Hearing Traveller: An Analysis of the Current State of Accessibility, TP 9839 E, The Canadian Hearing Aid Society and The Behavioural Team, Toronto, Ontario, Prepared for the Transportation Development Centre, Montreal, Quebec, September 1989.
6. Guidelines for Improvements to Transit Accessibility for the Disabled, Draft Report to Urban Mass Transportation Administration, Batelle, Columbus, Ohio, 1991.
7. Bentzen, B.L., Detectable Warnings in Transit Facilities: Safety & Negotiability, Project ACTION, National Institute for Accessible Transportation, Washington, D.C. (undated).
8. Hunter-Zaworski, K. and D. Watts, The Development of Ergonomic Guidelines for Electronic Customer Information Systems, FTA-OR-26-7000-94, Final Report, University Research and Training Program Office of Technical Assistance, Federal Transit Administration, U.S. Department of Transportation, Washington, D.C., December 1994.
9. Making Transportation Accessible: A Canadian Planning Guide, TP 13114E, Transportation Development Centre, Transport Canada, Montreal, Quebec, May 1998.
10. Koppa, R., B. Davies, and K. Rodriguez, Barriers to Use of Transportation Alternatives by People with Disabilities, Southwest Region University Transportation Center, College Station, Tex., June 1998.
11. Geehan, T., TransVision Consultants Ltd., Improving Transportation Information: Design Guidelines for Making Travel More Accessible, TP 12705E, Prepared for the Transportation Development Centre, Transport Canada, Montreal, Quebec, October 1996.
12. Advanced Public Transportation Systems: The State of the Art Update '98, Federal Transit Administration, U.S. Department of Transportation, Washington, D.C., January 1998.
13. Arnold, A.-K., et al., Evaluating the User-Interface of Information and Communication Systems for Travellers with Sensory and Cognitive Disabilities on-Board Transportation Vehicles, TP 11582E, Vols. 1 and 2, Prepared for the Transportation Development Centre, Transport Canada, Montreal, Quebec, March 1993.
14. Gill, J., Access Prohibited? Information for Designers of Public Access Terminals, February 25, 1999. [Online]. Available: http://www.eyecue.co.uk/pats/browse.html.
15. Hunter-Zaworski, K. and R. Stewart, Accessible Traveler Information Systems, The Next Frontier-Web Based Information System, Oregon State University, Corvallis, Ore. (undated).
16. ADA Stop Announcement Program, Training Transit Operators and Supervisors on Calling Out Stops, Final Report and Training Modules, American Council of the Blind, Project ACTION, Washington, D.C., February 1998.
17. Serving Passengers with Cognitive Disabilities: A Training Program for Fixed Route Operators, The Kennedy Center, Inc., Ft. Worth, Tex., Project ACTION, Trumbull, Conn., 1995.
18. Uslan, M.M., A.F. Peck, W.R. Wiener, and A. Stern, Access to Mass Transit for the Blind and Visually Impaired Travelers, American Foundation for the Blind, New York, N.Y., 1990.